Canvas&Thread

How ordering works

Six steps, no surprises. You approve the artwork proof before anything goes into production.

  1. Step 1

    Inquiry

    Tell us quantity and logo. Estimates are fine — we'll confirm details before quoting.

  2. Step 2

    Quote (PI)

    Formal quote with lead times and payment terms, valid 90 days.

  3. Step 3

    Proof approval

    We send a digital mock-up. Nothing is produced until you approve it.

  4. Step 4

    Sampling

    Physical sample in 5–7 days after artwork approval.

  5. Step 5

    Bulk production

    20 days after sample sign-off.

  6. Step 6

    Shipping

    Tracked courier or sea freight, your choice.

Custom items are non-refundable unless defective — see ourrefund policy.